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Family company with old fashion values

“A very good knowledge of product and great advice given. Family company with old fashion values (in the very best way).”

Totally reliable

“John was a delight to deal with, totally reliable and did an excellent job repairing our softener, the cost was as agreed, bringing the machine back to perfect order. I have absolutely NO reservation in fully recommending Thames Valley Water Softeners.”

Extremely helpful and polite

“John was extremely helpful and polite from start to finish. No hard sell unlike some others, just honest advise. Came out on a Saturday morning, and despite some unanticipated issues with our plumbing, was happy to plough on until sure all was okay. Would absolutely recommend.”

Beyond the call of duty

“I have always found John Boakes to go beyond the call of duty in his service to customers and I always recommend him to others. He is polite, courteous, honest, reliable, knowledgeable and trustworthy. He always gives that little bit extra but tries to do it for the lowest charge possible. I hope Mr Boakes never retires!!! He is the best local supplier of salt blocks too.”

Top marks for John

“Top marks for John. Always honest, reliable and efficient. We’ve had nothing less than excellent service over the past 18 years. Cannot recommend highly enough.”

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  • Review Centre

    390 reviews on review centre

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    Our reputation matters

  • Good Housekeeping

    TwinTec products are made in Britain

  • WRAS approved product

    TwinTec is a WRAS approved product